VTNZ Roadside Assistance - a quick survey

We would really like to know about your experience with VTNZ Roadside Assistance.

If you've had to use the callout service, even if you didn't end up needing a person to come out to your vehicle and maybe got enough help and advice over the phone, we'd love to hear from you.

What's your licence plate number?*

In which city or town did you require roadside assistance?*

When you called the 0800 882 432 Roadside Assistance call centre, how long did it take for your call to be answered?







If you spoke to a call centre operator – how would you rate the overall performance of the operator you spoke to when you needed assistance with your vehicle?







If a roadside assistance service provider was despatched for a callout to your vehicle - how long did it take for the service provider to reach your vehicle?







Did you feel the amount of time VTNZ Roadside Assistance took to reach your vehicle was...?*







How would you rate the performance of the person who came to assist you with your vehicle?*







Please indicate if you would like to go into our monthly draw to win a voucher for a free VTNZ WoF inspection:



And that's it... but if you want to say anything extra, please feel free to use the box below. Otherwise, please click Submit and we thank you for taking the time to tell us about your experience with our VTNZ Roadside Assistance service.

Anything else you'd like to tell us?