Contact Us

If you would like to provide us with feedback online, please use the form below unless your feedback relates to the NZ Transport Agency (NZTA).

Driver Licensing / Motor Vehicle Registration

If you have an enquiry or wish to provide feedback regarding Driver Licensing, Motor Vehicle Registration or Road User Charges please follow this link to the NZ Transport Agency website as unfortunately VTNZ is unable to help with the NZTA queries.  For pricing of NZTA services, please see the NZTA website.

Change of details

If you need to update your address details, or tell us about a new vehicle, please use our Change of Details form.

Price of our services

And finally, if you're wondering about the price of our services please contact your local station as our prices vary around the country - where possible, we pass on any cost savings to you, our customers. Click here to find your nearest station offering the service you require or phone 0800 88 88 69 to go through to your nearest station (NB: Telecom doesn't support mobile phone call transfers on their toll free numbers).

Feedback Form

Please choose an option:*



Name*

Telephone*

Email Address (postal if no email available)*

Registration Number*

Note: If a registration (licence plate) number isn't relevant, please write "N/A" in the box above. If you only know the VIN number, please include in the box above.

Type of transaction*









If 'Other', please specify...

Station that incident happened at*

Station:

Date of visit (if applicable)

Person involved




Name of staff member (if known)

What would you like to tell or ask us?*

I'm ok if you quote me on your website (VTNZ will only use first names)