Our Values

We will always value:

Our customers and their time

We understand that the customer’s time is valuable so their service requirements will be processed in a matter that is efficient and informative without compromising quality.

Operating a professional and successful business

We operate a successful business through the achievement of identified strategic goals and business objectives including profitability, growth, customer satisfaction, staff satisfaction and quality.

Working as a team, sharing ideas, helping and encouraging

We have open, honest and transparent communication channels that inform others about relevant issues on a timely basis and encourages the sharing of ideas and feedback.

Having fun and celebrating our achievements

Culture that rewards and recognises behaviours that adds value to the organisation and acknowledgement of these behaviours to motivate further.

The loveliest person I have ever met in customer service served me, she was friendly, observant, funny and helpful, and everything you would want in an employee.

Our Pact

At VTNZ, through loyalty and our can-do, will-do attitude, everyone will feel valued and we will delight each customer.

Code of Ethics

The VTNZ Code of Ethics promotes an ethical environment where all parties: management, employees, customers, suppliers and partners are treated with honesty, respect and professional integrity”.  VTNZ upholds this code in their Employment Policy.

Please click the link below to view our Code of Ethics policy.